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Privacy Policy

Last Updated: 07/15/2019

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering from our company or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information (securely via RightSignature) or other details to personalize your experience.

When do we collect information?

We collect information from you when you register on our site, fill out a form on our website, sign up for our mailing list, fill out our Order Forms via Google Sheets, or submit a RightSignature form for payment.

How do we use your information?

We may use the information we collect from you when you register with our website, fill out a form on our website, fill out our Order Form via Google Sheets, make a purchase with us, sign up for our mailing list, respond to a survey/marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested in.
• To contact you regarding your interest in custom sublimated apparel so that we can help you save time and money.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To accurately process your order.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

• Getcustomuniforms.com is protected by SSL via DigiCert.
• Our team stores (store.getcustomuniforms.com) are protected via Let’s Encrypt SSL and Inksoft SSL.
• We use frequent Malware Scanning via SiteLock.
• We are scanned frequently for PCI Compliance via Trustwave.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Is my RightSignature form safe/secure/legally binding?

We use a secure online form via RightSignature for customers to authorize credit card payments toward their orders. We use RightSignature forms for the protection of the cardholder to ensure they are giving us permission to charge their card and prevent future chargebacks.

The following information has been obtained directly from RightSignature’s website and has not been altered in any way.

Is my information secure? (obtained via https://rightsignature.com/security)
Secure E-Signatures from RightSignature
Utilizing up to 256-bit EV SSL encryption by DigiCert and the world-class server infrastructure of Amazon Web Services (AWS), RightSignature™ ensures the privacy of our users’ data. RightSignature incorporates the most advanced security solutions, giving you the same level of data protection and redundancy as an online bank.

BACKUPS
RightSignature user data is stored in Amazon S3 data centers. Every document and piece of data is automatically and immediately copied to multiple locations for redundancy. Therefore, there is no lag time in backup creation, ensuring data would be available instantly after an interruption in any one location.

PHYSICAL SECURITY
Critical AWS facilities boast substantial setbacks and military-level perimeter control barriers. Professional security teams control physical access at the perimeter and building entrances with intrusion detection systems, video monitoring, and other electronic techniques. Only after passing two-factor authentication tests may authorized staff access data center floors.

ONLINE SECURITY
Upon login, your connection with RightSignature is secure and encrypted using industry-leading SSL technology. RightSignature’s data storage on Amazon S3 is accessible only via SSL encrypted endpoints, ensuring your electronic signature data cannot be viewed or compromised in transit from your internet node to the AWS secured facility. In addition, a firewall with default deny mode and definitive traffic restrictions protects your data in storage.

Is my e-signature legally binding?
For full disclosure of legality information, please review: https://rightsignature.com/legality

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart (team stores).

Cookies also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If users disable cookies in their browser:

If you turn cookies ‘off,’ some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-Party Links:

We do not offer third-party products or services on our website.

The links we do provide are strictly for informational purposes and we are not responsible for any use of these links beyond obtaining information.

Does our site allow third-party behavioral tracking?

We have enabled third-party behavioral tracking.

Google Advertising Requirements:

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Tracking: Facebook Visitor Action Pixel and Google AdSense

Facebook Visitor Action Pixel:
We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website.

This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

Remarketing with Google AdSense:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out:

Opting Out of Facebook Targeting:
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Opting Out of Google Targeting:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

What is the California Online Privacy Protection Act (CalOPPA)?

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

You can change your personal information:

• By logging in to your account
• By calling us or contacting support@getcustomuniforms.com

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

The Children Online Privacy Protection Act (COPPA):

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

What is our responsibility should a data breach occur?

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

What is the CAN-SPAM Act?

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us by:
• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us:

If there are any questions regarding this privacy policy, you may contact us using the information below.

getcustomuniforms.com
United States
support@getcustomuniforms.com
888-218-8647